Senior Trainer - BPO Industry

Tsing Digital Technology Sdn Bhd · 📍 Kuala Lumpur · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
MYR 4500 - 6000

Tsing Digital Technology Sdn Bhd is seeking a highly experienced and skilled Senior Trainer to join our team. In this role, you will be responsible for developing and delivering training programs to our employees in the BPO industry. Your expertise and passion for training will help us to ensure that our team is equipped with the necessary skills and knowledge to excel in their roles.

As a Senior Trainer, you will play a crucial role in shaping the future of our organization. You will work closely with our management team to understand their training needs and develop customized training programs that meet those needs. Your ability to design and deliver effective training programs will help us to foster a culture of continuous learning and improvement.

If you are a seasoned professional with a proven track record in training and development, we encourage you to apply for this exciting opportunity. Join us and help us to build a stronger, more skilled, and more successful team.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Develop and deliver training programs to our employees in the BPO industry.
  • Work closely with our management team to understand their training needs and develop customized training programs.
  • Design and deliver effective training programs that foster a culture of continuous learning and improvement.
  • Provide coaching and mentoring to our employees to help them to develop their skills and knowledge.
  • Evaluate the effectiveness of our training programs and make recommendations for improvement.
  • Stay up-to-date with the latest trends and best practices in the field of training and development.
  • Collaborate with other departments to ensure that our training programs are aligned with our overall business objectives.
  • Provide feedback to our employees on their performance and help them to set and achieve their goals.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Bachelor's degree in a related field or equivalent experience.
  • Minimum of 5 years of experience in training and development, preferably in the BPO industry.
  • Proven track record of developing and delivering effective training programs.
  • Strong knowledge of adult learning principles and instructional design.
  • Excellent communication, presentation, and facilitation skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Familiarity with e-learning tools and platforms.

    • 🛠️ Keahlian

    Training and DevelopmentInstructional DesignAdult Learning PrinciplesFacilitationCoachingMentoringE-learning ToolsCommunicationTime ManagementOrganizational Skills
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