Field Officer - Banjarnegara Area

Join Home Credit as a Field Officer in Banjarnegara and play a pivotal role in delivering exceptional financial services to our valued customers. This position offers a dynamic work environment where you will engage directly with clients, ensuring smooth transactions and building strong relationships. As a Field Officer, you will be responsible for managing the entire loan cycle, from application to disbursement and collection, using our proprietary software, Home Credit Indonesia.

Home Credit Indonesia is a leading financial services company committed to providing accessible and affordable credit solutions to millions of people across Indonesia. With a strong presence in various regions, including Banjarnegara, we are dedicated to empowering our customers and contributing to the economic growth of the communities we serve.

In this role, you will work closely with our team of professionals, leveraging your excellent communication skills and deep understanding of local market dynamics to drive our business forward. Join us and be part of a team that values innovation, integrity, and excellence.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Manage the entire loan cycle, including application processing, documentation, credit assessment, and disbursement.
• Conduct site visits to assess loan applicants' eligibility and verify the collateral.
• Provide exceptional customer service and build strong relationships with clients.
• Monitor and collect loan repayments, ensuring timely and accurate collections.
• Leverage Home Credit Indonesia's proprietary software to streamline processes and improve efficiency.
• Collaborate with the branch team to achieve sales targets and contribute to the company's growth.
• Stay updated with industry trends and regulatory requirements to ensure compliance and continuous improvement.
• Train and mentor new team members to maintain high standards of service and performance.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Business Administration, Economics, or a related field.
• Minimum of 3 years of experience in financial services, credit operations, or a related field.
• Strong understanding of local market dynamics and regulatory requirements.
• Excellent communication and interpersonal skills.
• Proficiency in using Home Credit Indonesia's proprietary software.
• Ability to work independently and as part of a team.
• Proven track record of achieving sales targets and driving business growth.
• Valid ID and ability to pass a background check.

🛠️ Keahlian

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