Hospitality Service Crew (Bali - Multiple Locations)

Join Oriental Coffee International, a leading name in premium coffee and hospitality, as a Service Crew Member in the vibrant and culturally rich island of Bali! We are seeking passionate, energetic, and customer-focused individuals to deliver exceptional service to our guests. As part of our team, you'll be working in multiple locations across Bali, ensuring that every guest feels welcome and well taken care of.

In this role, you'll be the face of our brand, greeting guests with a warm smile and providing them with an unforgettable experience. You'll be responsible for managing the front desk, handling check-ins and check-outs, and ensuring that our guests have everything they need during their stay. This is a dynamic and fast-paced role that offers the opportunity to work in a beautiful and diverse environment, while also developing your customer service skills and building a strong network within the hospitality industry.

📋 Tanggung Jawab Pekerjaan

• Greet and welcome guests with a warm smile, ensuring they feel at home from the moment they arrive.
• Manage front desk operations, including check-ins, check-outs, and guest inquiries.
• Assist with housekeeping and maintenance requests to ensure a clean and comfortable environment for guests.
• Provide exceptional customer service, addressing any concerns or issues that may arise during a guest's stay.
• Promote our coffee and hospitality offerings to guests, upselling when appropriate.
• Work collaboratively with other team members to ensure a seamless guest experience.
• Maintain a high level of cleanliness and organization in the service area.
• Adhere to health and safety protocols, ensuring the well-being of both guests and team members.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in hospitality or customer service roles.
• Fluency in English and Bahasa Indonesia, with the ability to communicate effectively with guests from diverse backgrounds.
• Strong interpersonal and communication skills, with the ability to work well under pressure.
• Attention to detail and a commitment to providing exceptional service.
• Ability to work well in a team and collaborate effectively with colleagues.
• Valid ID card and the ability to work in Bali.
• Flexibility to work in multiple locations across Bali.
• Enthusiasm for the hospitality industry and a passion for delivering outstanding guest experiences.

🛠️ Keahlian

Lowongan Terkait